As you begin to hire and train your new found employees, you will discover that training is an on-going process. The typical training program will teach them how to clean, but what about all the other skills? It soon becomes obvious that to maintain quality service you will need to provide continuing training on customer service, technical training, relationship management, and personal life skills. Coming up with these on-going training topics can be tough when you are always stretched thin.
The Field Staff Training video series on Personal Development is a collection of instant download videos designed to support business owners who recognize that the ability to know how to improve yourself is not intuitive to everyone; these skill videos focus on teaching employees how to connect their inner identity with the outer behaviors and how behaviors affect success at work. Each set includes 5 short videos (5-7 minutes on average) in a series that introduces, challenges, and reinforces the lesson of the set.