Eighteen questions across the nine pillars. About ten minutes. You’ll get your AOS Score, your current level, your strengths and gaps, and a personalized roadmap.
Answer for how your business runs today, not how you want it to run.
Two statements for each of the nine pillars
Rate each from Not in place to Runs without me
Your AOS Score, level and roadmap appear the moment you finish
What you’ll receive
Your AOS Score and Personalized Roadmap
Overall AOS Score
A single 0–100 measure of how fully your business runs on an operating system today.
Phase and pillar scores
See Align, Act and Accelerate, plus all nine pillars, side by side.
Strengths and gaps
Your strongest pillars to build on, and the three to focus on first.
Your level
Which of the five AOS levels your business is at: Core, Build, Growth, Scale or Leverage.
How is the Diagnostic different from the AOS Benchmark Report?
The AOS Diagnostic scores your own company across the nine pillars and gives you your AOS Score, your current level and a personalized roadmap. The AOS Benchmark Report, now in development, will show how residential cleaning companies of similar size perform. Ask for the Benchmark Report.
How long does the AOS Diagnostic take?
About ten minutes for 18 questions.
Is the Diagnostic free?
Yes. Your results appear on screen as soon as you finish.
Where do my answers go?
Your answers are scored in your browser and stay there. Nothing is sent unless you choose to book a results review with the CPB team.
What should I do with my results?
Use your scores to identify gaps, then choose priorities based on your goals and what needs to happen first. You can review your results with the CPB team.
Can I retake it?
Yes. Retake it each quarter to see which pillars moved.
About the assessment
What the AOS Diagnostic measures
The AOS Diagnostic is a free self-assessment for residential cleaning company owners. It asks two questions for each of the nine pillars of the Align Operating System: Vision, Goal Clarity, Planning, People, Operations, Execution, Data & Finance, Sales and Marketing.
Your answers produce an AOS Score from 0 to 100, scores for the Align, Act and Accelerate phases, and a score for every pillar. The AOS Diagnostic then shows your current level and highlights your biggest gaps.
How to get the most from it
Answer for how the business runs today, not how you want it to run.
Ask a manager or team lead to take it too, then compare answers.
Retake it every quarter to see which pillars moved.
What to do with your results
Use your scores to identify gaps, then choose priorities based on your goals and what needs to happen first. Make each priority a Quarterly Driver: a measurable priority with one owner and weekly actions. Most owners find that improving one or two pillars lifts the others, because the pillars are connected. Better Data & Finance makes pricing decisions easier; stronger People systems make Operations standards stick.
Your answers are scored in your browser. Nothing is sent to us unless you choose to email yourself the roadmap. For extra perspective on planning, free mentoring through SCORE pairs well with your AOS Diagnostic results, and Mastery Circle can help you act on them every week.
Core Profit Builders event.
Reviewed by Liz Trotter, CHPC, founder of Core Profit Builders and creator of AOS · Updated October 2026
Prefer to talk it through?
Talk with the CPB team about your results and the support that fits, whether that is for you, your managers or your sales team.
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